Terms and Conditions

**Introduction**
These Terms and Conditions govern the use of the services provided by Creative Pools And Leisure Ltd (“the Company”), accessible from creativepoolsandleisure.co.uk. By accessing our website and using our services, you agree to be bound by these terms and conditions in full. Please review them carefully before using our services.

**Services Offered**
The Company offers a range of services including, but not limited to, swimming pool design and construction, pool refurbishments and renovations, on-site and pre-tailored liner installations, pool plant room design, pool heating systems installation, and various other pool-related services. Detailed descriptions of these services are available on our Services page.

**User Obligations**
By using our services, you agree to:
– Provide accurate and current information about yourself as required during the service registration process.
– Use our services only for lawful purposes, in compliance with all applicable laws and regulations.
– Refrain from copying, modifying, or distributing the content of our website without the express written permission from the Company.

**Payment and Pricing**
All prices for our services are transparent and structured as declared on our website or provided through direct communication. Payments are accepted through specified payment channels and must comply with the structured payment stages outlined before the commencement of services.

**Liability Limitation**
The Company is not liable for any direct, indirect, special, or consequential losses or damages arising out of or in connection with the use of our website or services. Our liability in respect of any service provided is strictly limited to the scope of the service purchased and does not extend to any subsequent or associated costs incurred.

**Complaints and Dispute Resolution**
If you have any complaints or disputes about the services received, please contact us at info@creativepoolsandleisure.co.uk or call (01794) 874451 to resolve the issue. We aim to respond to all complaints within a reasonable timeframe and seek to resolve all disputes amicably.

**Governing Law**
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

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