A selection of recent reviews from our domestic and commercial customers.
Posted on Google Julie SpittleTrustindex verifies that the original source of the review is Google. Tristan and team did a fantastic job during a very complicated pool build that needed a lot of patience and staying power. We are delighted with the outcome, Tristan's ingenuity and constant communication was very much appreciated, and I am looking forward to next year's swimming season.Posted on Google Paul TullyTrustindex verifies that the original source of the review is Google. Mark and Tristan have been excellent throughout our project, and we are very pleased with the liner and foam solution bottom. Mark sorted out our filtration system, which is excellent, and personally oversaw the placement of tarpaulin risers to correct a problem with a couple of patio stones. Work done exactly to schedule. Should have asked the team to take away the rubble and waste silica which took time to clear. Mark, particularly has been very helpful with advice and with him on site, I was always confident the task would be handled professionally. I would insist on Mark for future projects which we are considering for next year. We have another guy who prepares our pool for swimming and he has never heard of a single complaint about creative pools. The only other comment is that you have to pay most of the sum up front which can be a risk, though gladly not so with us, but we have a ton of felt we don’t need; this expense could probably be avoided in hindsight. Recommended.Posted on Google Katy GuyTrustindex verifies that the original source of the review is Google. Our experience was excellent from start to finish . We wanted to refurbish a half in ground pool and everything went smoothly and the finished result was very good . Communication at all times was excellent and the work was carried out to a very good standard. Nothing was too much trouble .I would highly recommend this companyPosted on Google Kimberley StottTrustindex verifies that the original source of the review is Google. Tristan and Ollie were very professional and knowledgeable, would definitely recommend.Posted on Google Rich RastallTrustindex verifies that the original source of the review is Google. Very professional service. Extremely timely response to queries. Supplied and installed an air sourced heat pump. No issues, with a quality installation. Good after installation support.Posted on Google Chris WebsterTrustindex verifies that the original source of the review is Google. From enquiry to the finished job the interactions with Creative Pools was excellent. They were very helpful in our initial enquiries and kept their promises regarding completion timing etc. They did a great job replacing the liner and we were very happy with them from start to finish. I have found with a number of Pool companies in my area that there appears to be a complacency and lack of any effort to provide anything like good customer service; not the case with Creative Pools and Leisure in my experience. Their price was also significantly better than those of local pool contractors despite them having to travel a reasonable distance to complete the work. Very happy.Posted on Google Chris BurbidgeTrustindex verifies that the original source of the review is Google. Creative Pools did a fab job of fitting a new liner & wide mouth skimmer plate to our Gardi Pool. We are super pleased with the quality of the work.Posted on Google Omar FarooqTrustindex verifies that the original source of the review is Google. Glad I hired Creative pools & leisure to do my complete indoor swimming pool fit out, Mark & Tristan went out of there way to make sure my job was completed to my expectations which is always hard when other trades are working around the same area. The team have a wealth of knowledge and are experienced in using new technology in the pool industry, this was one of the reasons why I chose to go with Crewtive pools instead of other companies I had quotes from.Posted on Google graham daviesTrustindex verifies that the original source of the review is Google. We had a leak at the junction of the pump and filter. Tristan did an excellent job of sorting the problem.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Read what our customers across Hampshire say about working with Creative Pools and Leisure. Trusted, certified, and experienced in delivering luxury pool installations and refurbishments.